Products

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Frequently Asked Questions

Does Healthmaster have a software product that can network large school districts?
I am a current Healthoffice customer. What will it cost to convert my current database to HealthOffice Professional or Enterprise?
Will Healthmaster supply me with references?
Will Healthmaster customize its software products to meet our local or state requirements?
Is HealthOffice data transferable to another school?
How many students can you input into HealthOffice?
Will HealthOffice accept data from all administration software programs?
Will it cost anything to upgrade to the next release of HealthOffice?
Can I manipulate the database reports in HealthOffice to run my own reports?
What kind of training/technical support is available and how much does it cost?
Do I have to renew my yearly user support after my first year has expired?
Can I bill insurance from any of the Healthmaster products?
Will I be able to schedule immunizations that will be expiring?
Will the immunization section search for immunizations that are due?
Does HealthOffice include inventory control of medications?
Since so many nurses are currently doing reimbursable screenings, does HealthOffice have the capability of CPT codes for screenings? Can this information be reproduced or customized for reporting and documentation purposes?

The Answers

1. Does Healthmaster have a software product that can network large school districts?

Healthmaster has two products to handle the networking needs of large districts. HealthOffice Professional is written for MSDE and is designed for districts with fewer than 20 schools or 20,000 students. HealthOffice Enterprise is written for Microsoft SQL and is designed to handle district that can go all the way to 2,000 schools and 1,000,000 children.

2. I am a current Healthoffice customer. What will it cost to convert my current database to HealthOffice Professional or Enterprise?

HealthOffice Professional and Enterprise both come standard with a data import wizard. There is no charge for data conversion.

3. Will Healthmaster supply me with references?

Please feel free to call us at 1-800-732-7317 for references regarding our software, our support and our training programs.

4. Will Healthmaster customize its software products to meet our local or state requirements?

Yes. Healthmaster has customized its software products to needs of many States. This includes immunization cards for Pennsylvania, California, New York, Massachusetts, Texas, South Carolina, and Florida among others. Healthmaster's state reports include Massacheusetts and Texas. Healthmaster offers customized services at a separate fee that will depend upon the scope of the work. Please feel free to call us at 1-800-732-7317 to discuss your needs.

5. Is HealthOffice data transferable to another school?

Yes, quite easily in fact. Students that are promoted from one grade to the next in the same school follow a procedure (at the end of the school year) in both Healthmaster programs.

Students who switch schools can have their entire record transferred to the new school in several ways. For example; the student's records can be saved to a floppy disk or zip disk and carried to the new school and loaded into that school’s Healthmaster program. The student's records can be attached as a file to an e-mail and sent over the Internet and downloaded into the new school’s Healthmaster program. These are just some of the easily completed transfer possibilities.

6. How many students can you input in both programs?

Healthmaster programs will hold an unlimited number of students. The limitation, if any, is the size of the customer’s computer and its peripherals.

7. Will HealthOffice accept data from all administration software programs?

Healthmaster programs will accept data from any administrative program that is able to export a comma delimited ASCII text file. Once the data has been exported from the administrative system, it needs to be put in a specific format for Healthmaster to accept it. This assures that the data is imported correctly, and that all the data fields are inserted into the proper location in the database. This process usually requires either the assistance of the district/school technical computer personnel or the assistance of the vendor that sold the administrative program. HealthOffice already has interfaces to Nordex, Powerschool, Win School, and SASI. We are working to add many more.

8. Will it cost anything to upgrade to the next release of HealthOffice?

Updates, enhancements, and next releases are free as part of HealthOffice maintenance. If you want to purchase the Network or Enterprise version of HealthOffice, than the upgrade fee is the difference in price between the two products for customers currently on maintenance. Please refer to the Pricing page.

9. Can I manipulate the database reports in HealthOffice to run my own reports?

Yes! Standard with HealthOffice is a report generater that contains over 160 standard reports and the ability to customize many of these reports using different criteria settings.

This means that literally hundreds of reports can be created from the program. If a customer cannot generate the exact report he/she wants from the HealthOffice program, please notify Healthmaster LLC. Suggested reports, as well as other program enhancements are how Healthmaster keeps our software programs "nurse friendly"

10. What kind of training/technical support is available and how much does it cost?

One year of user support is included with the purchase of the HealthOffice software. User support is defined as questions relating to the general usage of the program. Healthmaster has a toll-free 800 number for nurses to call for support. For more information refer to our Healthmaster Support page.

Healthmaster offers several training options. These include on-site comprehensive training, training seminars and our new Internet Training Program. Please refer to our Healthmaster Training page.

11. Do I have to renew my yearly user support after my first year is expired?

Of course we highly recommended that our customers continue Healthmaster Support. It allows the comfort of knowing there will be someone available to answer their questions as they arise. Also any error corrections and program updates are sent in the form of "new releases" as part of the support contract. Customers are automatically billed one-month prior to support expiration.

12. Can I bill insurance from any of the Healthmaster products?

HealthOffice is not a billing program, however HealthOffice will allow customers to accumulate the necessary items required for billing.

13. Will I be able to schedule immunizations that will be expiring?

HealthOffice program users can "schedule" an immunization administration as well as many other events including appointments, meetings, medications, etc.

14. Will the immunization section search for immunizations that are due?

The Immunization History Record in the HealthOffice program evaluates every major immunization series for complete, incomplete, due next and current status according to selected immunization card guidelines. Immunizations that are due may be reported by HealthOffice as well as administered from the program.

15. Does HealthOffice include inventory control of medications?

Yes. HealthOffice has an area within Prescription Maintenance to track the amount and distribution of medications.

16. Since so many nurses are currently doing reimbursable screenings, does HealthOffice have the capability of CPT codes for screenings? Can this information be reproduced or customized for reporting and documentation purposes?

HealthOffice allows nurses to enter multiple ICD-9 and CPT codes in every event. The program also provides billing support documentation (based on report selection) for cost recovery programs and support documentation for state and federal funding programs.